Privacy policy
1. Information we collect
Depending on how you interact with us, we may collect:
- Contact and account data — such as name, email address, and credentials you provide when you create an account, subscribe to updates, or contact us.
- Device and technical data — such as device identifiers, operating system, app version, IP address, and diagnostic logs needed to operate and secure the Services.
- Product and audio-related data — when you use our IoT hardware or apps, we may process audio samples, derived metrics (for example levels or events), configuration you set in the app, and telemetry needed for features you enable. We design controls so you understand what is processed and when.
- Communications — content of emails or in-app messages you send to us.
2. How we use information
We use the information above to:
- Provide, maintain, and improve the Services;
- Authenticate users, pair devices, deliver updates, and troubleshoot;
- Send transactional messages (for example security notices) and, where permitted, marketing about our products;
- Comply with law, enforce our terms, and protect rights and safety.
3. Legal bases (where applicable)
If applicable law requires a legal basis, we rely on performance of a contract, legitimate interests (such as security and product improvement), consent where requested, and legal obligation.
4. Sharing
We may share information with service providers who assist us (for example hosting, analytics, email delivery, or payment processing) under confidentiality and data-processing terms. We may also disclose information if required by law or to protect Rhythmic Awakening and our users.
5. Retention
We retain information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary by data type and product.
6. Security
We implement reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us using the details below. California residents may have additional rights under applicable state law; we will respond as required.
8. Children
The Services are not directed to children under 13 (or the age required in your jurisdiction). We do not knowingly collect personal information from children.
9. International transfers
If you access the Services from outside the United States, your information may be processed in the United States and other countries where we or our providers operate.
10. Changes
We may update this policy from time to time. We will post the updated policy on this page and revise the “Last updated” date below.
11. Contact
For privacy questions or requests: contact@rhythmicawakening.com
Rhythmic Awakening LLC, United States.